Finding Your Voice: When a Conversation Goes Sideways
~950 words · ~5 min read Finding your voice at work rarely starts with the right words — it starts with the decision to use whatever words you have. I was in a review meeting with a client, my boss, and one of my direct reports, walking through the client’s travel program. This particular client […]
Holding Space in Leadership
The stories we tell ourselves about our past can gatekeep our future or point us toward it. What adversity actually requires, and what it can;t control.
When Loud Isn’t Angry — But It Lands That Way
Three ways to de-escalate a conversation before the volume defines it.
Difficult Conversations
I’ve been on both sides of that sentence – the one receiving it, and the one who hasd to say it. Neither seat is comfortatble and neither is optional.
When Trust is Challenged
Different clients, different industries, different challenges — but the same word kept surfacing all month: trust. Here’s what it actually has to do with confidence.