About Hartmetrics

The Story Behind the Work. Built on Resilience. Driven by Results. Rooted in Real Experience.

Breaking Through Limiting Beliefs. Building Confident Leaders. Transforming Work Cultures.

When you combine hart-centered insight with metrics-driven strategy, transformation becomes inevitable.

I’m dedicated to helping high-achieving professionals and teams turn obstacles into opportunities. Through mindset transformation, leadership development, and organizational change, I partner with leaders ready to create lasting impact.

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Over 25+ years in travel and hospitality—rising from frontline operations to executive leadership—taught me what truly drives performance. When the pandemic ended my corporate career in 2020, the choice was clear: see it as an ending, or transform it into purpose. Transformation won.

 

Hartmetrics was founded in 2021, focused on operations consulting and helping professionals navigate career transitions. This work wasn’t about fixing operations—it was about shifting perspectives. Helping leaders see their challenges through multiple facets and discover the opportunities hidden in plain sight. The doubt while others see your potential. The ceiling that’s more internal than external.

The True Calling Quickly Emerged

Raised by a single mom on Long Island, resourcefulness mattered more than resources. Grit paired with strategy creates opportunity. From my home base in Hackensack, NJ, that same philosophy drives every client engagement—combining 30+ years of operational expertise with data-driven behavioral insights, evidence-based mental fitness training, and proprietary career assessments.

 

Services evolved from career coaching to executive development, team transformation, and business strategy. Sustainable transformation isn’t just inspirational—it’s measurable, strategic, and built on understanding both the numbers and the human story behind them.

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Highlights

  • Certified Coach 
  • Talent Optimization Consultant, PI Partner
  • Facilitator
  • Keynote Speaker
  • Winner of the 2021 Small Business Success Award

Herstory

The Foundation

Single-mom household. North Shore Long Island. Learn to make things happen with what you have.

The Climb

Every position, from frontline to executive level, taught me leadership isn't about authority, it's about influence.

The Reset

2020.Career was shaken. Resilience doesn't just reveal what you're made of, it clears the path for what's next.

The Pivot

Founded Hartmetrics in 2021 with a diamond logo—different angles, infinite views. Always consistent with a purpose: turn challenges to opportunities

The Evolution

Services evolved to executive coaching, team transformation, and business strategy. Different approaches, same mission: sustainable change.

The Now

Today, I partner with leaders in transition, teams ready to level up, and entrepreneurs building something meaningful. Because transformation isn't a destination—it's a practice.

Press & Appearances

Navigating Change in the Business World

Exploring limiting beliefs and AI in the workplace. Filipe Crook from Caldor Dynamics and I explore how leaders navigate limiting beliefs and AI in the business world.

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YWCA Job Readiness

Helen Archontou and I discuss elevating skills, and tools needed to be prepared for the workforce.

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How to pivot your career and take the big leap to become a consultant​

With over 25 years of leadership experience, Michele Delgado has led and advised teams of 200+ while providing them with the tools, technology, and strategic initiatives they need to meet their goals.

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Unmasking the Imposter Syndrome, Kickass Conversations with Louise Neal and Kim Romain​

No one wants to feel like an imposter. But the truth is, many of us do. If you’ve ever felt like you don’t belong or you don’t deserve your job, know that you’re not alone.

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Boundaries with Mike Montegue of Sandler Sales​

Can setting clear boundaries actually help you excel in your sales career? We had an enlightening conversation with Michele Delgado from Hartmetrics, who reveals how setting boundaries isn’t just about saying “no”…

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Rise to the Challenge-Hosted by Alex Burkett

Michele Delgado joins Alex Burket to share her story about her Rise to the Challenge. She talks about the challenges she faced in her rocky relationships with friends and family. She talks about going solo and living on her own.

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Partners

"The story we tell ourselves about our capabilities directly impacts our leadership effectiveness."

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Let's Start a Conversation

I partner with leaders navigating growth, transition, or uncertainty—helping them gain clarity, strengthen decision-making, and move forward with intention. If my story resonates, let’s start with a conversation. Schedule a complimentary strategy call to explore what’s next.